About Service

Toll-free service allows callers to reach your Organization through a unique toll number across the country without having to pay for the telephone call.

We provide toll-free services that are quick and easy access for Enterprises to reach out to their Extended Enterprises such as customers, business partners as well as employees. Our Intelligent Network provides advanced call routing options gives the flexibility to route calls as per the business processes and rules.

Benefits of toll free services:

  • Increase customer satisfaction by ensuring that your business is always reachable.
  • Routing preferences can be defined/chosen/change anytime.
  • Receive incoming calls from any service provider, anywhere.
  • Fall back number can be configured in case the Primary number is down.
  • Cost to Customer is Free and Cost to Company is "Full cost".





Our key features are:

Working Process:


  • Never lose Business:

    • Incoming call forwarded to your mobile
    • If your phone is busy, the next programmed number is called
    • Get Voice Mail service
    • All your calls are entered in the Web Panel

  • Easy to Use:
    • No software or hardware installation
    • Just 1 Time Customization
    • Get Voice Mail service
    • Detailed call logs with Date, Time of call, Caller ID, Duration of Call and Forwarded Number

  • Look more Professional:

    • Show single number for your Business
    • Record conversations with customers
    • Never busy, Available 24x7

Toll-Free Service Features

We have made Toll Free Services very easy with our user friendly & powerful platform

You can forward a copy of missed call information to a pre defined call back URL.

Users can also update their call settings to get a copy of all toll free information .

On every account of missed call, a call back to user or pre-defined .

On every account of missed call a pre-defined .You can set up auto response messages .

Missing a call means losing a potential customer or missing the opportunity to solve a customer’s problem. Stay informed about your business calls and serve your customers better. user friendly panel which is easy to use & manage.

Toll-Free Service Use Cases

If you want to build a strong business brand, vanity numbers should be your only choice as such number reflects a strict professional image of your brand.

If you have a low budget for your business and you want to run it in your own area or any other specific region then, you must go ahead with a Local Number.

Typically Businesses which are slightly large (not SME’s), can spend an extra amount of money on each call to make their end customers feel that they are valued. It is more an emotional + comforting style of marketing & branding (soft power types) to make the end consumer value their time and MONEY.

The vanity toll-free numbers show an easy sequence of number pattern so whenever someone looks these numbers for the first time, can remind easily to make any future call. The best part of these numbers is it presents a very strong professional image of your company brand.

Toll-Free IVR Feature and Slab Rates

Our Toll-Free IVR / Virtual Receptionist is the most user-friendly and valuable product in the market. We have listed the important features of IVR along with the Quotation.

Benefits of IVR Features :

  • Unlimited Channels lines
  • 1 Year Validity (Can be renewed for any number of years)
  • Welcome message on call connect.
  • Extensions from 0 to 9 for different departments
  • The call can be auto-forwarded to the department on selecting department extension (0 to 9)
  • Extensions can be configured to forwarding on the number, Voice Mail, Play recording or just give a missed call
  • Web Interface for complete management
  • Voice Mail Facility
  • Call Recording
  • Call Forwarding
  • Missed Call Reporting
  • Custom Voice Upload
  • Credit only deducted if end user talks to our agent; if the user just listens to IVR, no credit is deducted.

Our Packages



Budding

21240/-

Rental INR- 18000

1500 Free Minute

Validity- 1year

Free Minute/Month- 0

Call Rate/Minute- 2.15

Lines- 4

Departments- 4

Users(Number to be added)- 4

Active Users(Web Panel)- 1

...

Mobile App- 1

Reports- Yes

Web Access- Yes

Multi Agent Login- Yes

Dashboard- Yes

Add Notes- Yes

Call Tracking- Yes

Block Caller- 1

Reports- Yes

Caller's Location- Yes

Call Recoding- Yes

Map Department- Yes

Professional IVR- Yes

Welcome Message- Yes

Voicemail Facility- Yes

Email Reports- Yes

SMS Report- Yes

Sticky Agent- Yes

Live Call Transfer- Yes

API Integration- Yes

Click To Call- No

Multi-Level IVR- No

Time Based Routing- No

Contact Based Routing- No

Location Based Routing- No

Holiday Mapping- No

Realtime Notification API- No

CRM Integration- No

GST @ 18%- 3240





Growing Business

42480/-

Rental INR- 36000

1500 Free Minute

Validity- 1year

Free Minute/Month- 500

Call Rate/Minute- 1.73

Lines- 6

Departments- 6

Users(Number to be added)- 6

Active Users(Web Panel)- 3

...

Mobile App- 1

Reports- Yes

Web Access- Yes

Multi Agent Login- Yes

Dashboard- Yes

Add Notes- Yes

Call Tracking- Yes

Block Caller- 1

Reports- Yes

Caller's Location- Yes

Call Recoding- Yes

Map Department- Yes

Professional IVR- Yes

Welcome Message- Yes

Voicemail Facility- Yes

Email Reports- Yes

SMS Report- Yes

Sticky Agent- Yes

Live Call Transfer- Yes

API Integration- Yes

Click To Call- Yes

Multi-Level IVR- No

Time Based Routing- No

Contact Based Routing- No

Location Based Routing- No

Holiday Mapping- No

Realtime Notification API- No

CRM Integration- No

GST @ 18%- 6480





Big Business

70800/-

Rental INR- 36000

1500 Free Minute

Validity- 1year

Free Minute/Month- 1600

Call Rate/Minute- 1.66

Lines- 20

Departments- 10

Users(Number to be added)- 20

Active Users(Web Panel)

...

Mobile App- 1

Reports- Yes

Web Access- Yes

Multi Agent Login- Yes

Dashboard- Yes

Add Notes- Yes

Call Tracking- Yes

Block Caller- 1

Reports- Yes

Caller's Location- Yes

Call Recoding- Yes

Map Department- Yes

Professional IVR- Yes

Welcome Message- Yes

Voicemail Facility- Yes

Email Reports- Yes

SMS Report- Yes

Sticky Agent- Yes

Live Call Transfer- Yes

API Integration- Yes

Click To Call- Yes

Multi-Level IVR- Yes

Time Based Routing- Yes

Contact Based Routing- Yes

Location Based Routing- Yes

Holiday Mapping- Yes

Realtime Notification API- No

CRM Integration- Yes

GST @ 18%- 10800





Additional Resources

SMS Notification 0.30
Email Notification 0.20
API Notification 0.20
Department/Year 3600
Cost Of Additional Pro Users/Year 3600
Cost Of Additional Line/Year 6000
Service Mobile App/Year 3600
Re-marketing 1.00
Cost Of Additional User/Year 1800
Customer Sender Id/Year 2000

Click To call

Leg A + Leg B 1.30 Paisa / Sec
Promotional: Non DND Only Transactional: Required Optim Proof and Subject To Approval

SMS Notification Package

Yearly SMS/ Month
3000/- 1200/-
6000/- 3600/-
9600/- 6600/-
Sender ID 2000

API Notification

Yearly SMS/ Month
1800/- 1200/-
3600/- 3600/-
6000/- 6600/-